Frequently Asked Questions
Here at Domain Digital our goal is to ensure you receive the best of today's online reading experience. For your convenience we have compiled a list of frequently asked questions. Please see if your question appears here, if not, please contact our Customer Support team.
| Daily emails from Domain Digital (Newspaper Alerts) |
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Q: Why do I receive a daily email from Domain Digital indicating the latest e-paper is released?
A: The Newspaper Alert is one of the features available at Domain Digital. It lets you know when the latest issue of Domain has become available online.
Q: How can I subscribe to receive Newspaper Alerts?
A: It is very simple to subscribe. Enter the 'My Account' console 
. After signing in, all available options will be presented to you. One of the options is 'Newspaper Alert'. Check the appropriate box to receive or cancel Newspaper Alert delivery.
Q: I don't want to receive Newspaper Alerts. Is there an easy way to stop these emails?
A: You can either click on the 'Unsubscribe' link in the actual email you've received, or visit the 'My Account' console . After signing in, all available options will be presented to you. One of the options there is 'Newspaper Alert'. Untick your current subscription to this feature. Alternatively, you can also send a message to our Customer Support team, and we will take care of it for you.
| Unsubscribe from Domain Digital |
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Q: I am a paid subscriber. I need to cancel my Digital Edition subscription. How do I do that?
A: If you need to cancel your term subscription to Domain Digital, simply send an email to our Customer Support team at least two business days before your current subscription is scheduled to renew. We will immediately process the cancellation and send you a confirmation for your records.
Q: How do I open an article in text view?
A: Simply mouse your cursor over the title of an article, once it is highlighted, left click and the article will open up in a new window. In this window you can utilise the print and translate functions.
Q: How do I send a bookmark (an article to a friend, family member or colleague)?
A: When reading an article, simply click the bookmark 
icon, a window will open allowing the option to add your comments. Add any comments you would like, click the 'Add' button and then the 'Send bookmark' button.
Q: I am looking for access to articles published in Domain during the 1990s. Can I access archival materials on your site or do you have any other suggestions?
A: Term subscribers have back issue access to the last 30 days of the Domain. For publications on any prior dates we encourage you to contact either your regional library or newspaper publisher directly.
Q: Can you give me some general tips on using the digital tools available on Domain Digital?
A:
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Table of Contents
A table of contents will appear on the upper right hand side of the page by simply moving your cursor over '1 Front Page'. A complete list of articles by section will appear. For fast linking to a specific article simply select the article and you will be automatically directed to that article.
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Article Text View
Each article is recognised as a unique object within the newspaper. This means that by simply selecting the title of any given article a plain text view will appear. This makes copying and pasting articles very efficient.
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Article Jumps
In text view, if an article is divided onto more than one page, simply click on the 'See Article Y, Page X' and you will be immediately brought to the continuation of the article. In zoom view, simply click the link at the bottom of the text and you will be immediately brought to the continuation of the article.
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Instant Translation
When an article is in a text view, readers have the option to translate the text into one of several major foreign languages. Simply select the desired translation language from the drop down menu. NewspaperDirect's translation feature provides a general interpretation of an article's content, but does not represent an exact translation. Please note that NewspaperDirect is not liable for the accuracy of any translation as all text are automatically translated without manual verification for correctness.